No, although we would love to see you and chat with you, we are able to perform all of our exterior cleaning services without you being present at your home. If you plan to be away from home during the time of service please allow us to have access to all parts of your property that will be requiring cleaning.

• Please ensure that all of your doors and windows are completely shut.
• Please ensure that we have access to all parts of your property.
• Please ensure that we have access to a working water source.
• Please ensure that all of your pets and children are inside the home.
• If you know of any leaking doors or windows, please put a towel to suck up any water that may come through.
• Please have all exterior lights, fans and remove any electrical devices (TVs etc)

Our pressure washing terms of service:

We are not responsible or liable for any of the following:
Pre-existing damage to any parts of your home including siding, fascia, roofing, windows, screens, concrete, pavers, stonework, brick, tile, decks, fencing, gutters, or roofing.

Standard pressure washing does not include the removal of any of the following:
Rust, oil, grease, glue, paint, caulk, concrete, or any other non-organic material from your surfaces.
Soot removal or heavy organic buildup on fireplaces/chimneys on stone or brick.

• Please ensure that all of your doors and windows are completely shut.
• Please ensure that we have access to all parts of your property.
• Please ensure that we have access to a working water source.
• Please ensure that all of your pets and children are inside the home.
• Please make sure to water all of your plants thoroughly before we arrive.

Do I need to be concerned about my plants?
In order to clean your roof with zero chance of damage and ensure the greatest lifespan of your roof, we will wash your roof with detergent and/or sodium hypochlorite. The use of soft washing with sodium hypochlorite completely removes the risk of using high pressure on your roof however it does come with some other inherent risks. The use of sodium hypochlorite on your roof is for the purpose of killing any organic living matter on the shingles or tiles of your roof. That being said it is possible that the run-off of this cleaning detergent and sodium hypochlorite, could harm other organic plant life near your home. We cannot guarantee that your landscaping will be completely unaffected and you should be wary of any roof cleaner that says otherwise. We will do all that we can to help mitigate the risks of our cleaning detergents affecting plant matter around the base of your home. We will do this by pushing the water runoff towards areas with less plant matter. We will bag all gutters that receive runoff from the cleaning site and dispose of that runoff. We will also dilute all concentrations of cleaning detergent by spraying water before and after the job. All of these precautions will help to greatly reduce the risk of affecting plant matter, but if you do notice any issues ease give us a call right away!

If you are home during the cleaning payment is due upon completion of our services. You may pay in the form of cash, check, Zelle, Venmo or Credit card. With credit card payment there is a 4% processing fee. If you are not home during the cleaning you can either leave payment somewhere or we can send our Zelle or Venmo information over. All credit cards will be taken over the phone using Square to do the processing.

All commercial cleaning services are subject to net 30 payment terms. You will be emailed an invoice with a link to a secure payment portal.